Return & Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact us at info@brands4print.com. Please note that returns will need to be sent to the following address:
[INSERT RETURN ADDRESS]
If your return is accepted, we will provide instructions on how and where to send your package.
Customers are responsible for providing and paying for their own return shipping. We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@brands4print.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work to make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including custom printed products, embroidered products, personalized items, special orders, bulk orders, final sale items, clearance items, and gift cards.
We do not accept returns on items that have been worn, used, washed, altered, or damaged after delivery.
Please contact us if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you may place a separate order for the new item.
Refunds
We will notify you once we have received and inspected your return, and let you know whether the refund was approved.
If approved, you will be automatically refunded to your original payment method within 10 business days.
Please remember that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at info@brands4print.com.
